When all else fails, or when the Airman's action is severe, it is time to take corrective action-remember, only the commander may administer punishment. The action taken depends on the circumstances, severity and frequency of the infraction.
You need to swiftly take action to correct standards violations.Įxamples include issuing a verbal counseling, LOC, LOA, or LOR, or suggesting an Article 15 or court martial to the commander. Feedback promotes communication and decreases the need to administer discipline. Provide feedback when he or she gets out of line and when those same standards are exceeded. To gain credibility, you must lead by example and 'walk the walk.' Second, you need to monitor behavior and performance to ensure your Airman does not cross the line. You must draw the line of acceptability and explain to your Airman what you expect and what will happen if he or she crosses that line. First, as a preventive tool, you must establish standards. Progressive discipline is a three step process. You keep going until Snuffy is rehabilitated or shown the door to the civilian sector. On Tuesday, a Letter of Counseling would have been warranted and then the following Monday you will need to break out the Letter of Admonition or Reprimand. In Snuffy's example, the correct choice for his first infraction would have been to ask why he was late. Progressive discipline is an underutilized tool designed to solicit a controlled behavioral response from an Airman who has failed to meet standards.
So what is a supervisor to do? You are his boss, not his friend, and you must set him up for success and the key is progressive discipline. What action do you take now? What about on the following Monday when Snuffy is late again?Īs an aware and knowledgeable supervisor, you know that Airman Snuffy is not meeting the standards, but you have a great relationship with him and you don't want to ruin that by telling him he has a responsibility to get to work on time. Now it is 7:45 a.m., Tuesday morning, and Airman Snuffy strolls into work. It is his first time being late so what do you do? Do you ask "where is my coffee," or "why are you late," or do you write up a Letter of Reprimand? It is 7:35 a.m., Monday morning, and Airman 1st Class Snuffy comes rolling into work carrying his favorite coffee house's special of the day.
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